Zendesk vs Intercom: A comparison guide for 2024 Despite its multichannel ticketing system, Freshdesk provides a disjointed agent experience by having different interfaces for each channel. That means agents must toggle between apps to manage tickets received via chat vs. phone. In addition to its cluttered, slow, and buggy interface, it offers limited and complicated […]
Category Archives: AI News
The MoonSwatch is finally available to buy online but only in these two countries Like Chatfuel, ManyChat offers a drag-and-drop interface that makes it easy for users to create and customize their chatbot. In addition, ManyChat offers a variety of templates and plugins that can be used to enhance the functionality of your shopping bot. […]